en

FAQs

How far is it to the water?

  • The shore of Mácha's lake is about 50 meters below the hotel
  • 150 meters to the platform.
  • The beach of Stare Splavy with its aquapark is a 5-minute walk away.


Is there a lift at the hotel?

  • We do not have a lift.


Will you provide an evening menu? Yes

  • We provide half board
  • A rich breakfast is included in the room rate - daily from 07:30 to 10:30
  • Half-board "Evening three-course menu" (soup, choice of main course, dessert for 363 Kč per person from 18:30 to 21:30
  • Half-board "Evening children's menu" (soup, baby food, ice cream) 175 Kč per child up to 12 years from 18.30 to 21.30
  • We do not provide full board, restaurant is open daily from 11:30 to 17:00 ALLA CARD, PIZZA CARD, DAY OFFER
  • "HAPPY HOUR" 17:00 to 18:30 serves only pizzas and drinks for free
  • 18:30 until 22:00 is a restaurant only for hotel guests and reservations


Is transfer possible from the airport?

  • Yes in every room there is a room equipped bar.
  • For a fee, you can use it as a fridge, the content of the room bar will be removed by the hotel staff.
  • The consumption of the room bar is not included in the price.


Is it possible an extra bed?

  • Yes, most of the rooms have a sofa that can be extended to a 140 cm wide bed
  • Third person, child in room (extra bed) up to 6 years incl. with breakfast free of charge
  • Every other guest in the room (extra bed) up to 12 years incl. with breakfast 50% from the price of a fixed bed room
  • Every person in the room (extra bed) from 13 to 17 years incl. with breakfast 70% from the price of a fixed bed room
  • Every other person in the room (extra bed) from 18 years old with breakfast the price of a fixed bed room
  • Extra bed rates vary for each booking system. Most preferably at http://www.hotelberg.cz/en/reservation/ Please note that these rates are the most advantageous and guaranteed only when ordering via the HOTEL BERG reception. The prices for extra beds differ from individual agents (Booking, Agoda, HRS, Exedia ...), competitive brokerage sites do not have a single calculation for the price of an extra bed.


Is there a bar in the room?

  • Yes in every room there is a room equipped bar.
  • For a fee, you can use it as a fridge, the content of the room bar will be removed by the hotel staff.
  • The consumption of the room bar is not included in the price.


Are the rooms airconditioned?

  • The rooms on the third highest floor have mobile air conditioning (rooms 301, 302, 303 already included in the price).
  • For double rooms with a balcony, air conditioning can be ordered for 250 Kč per day.


Is it possible to extend Check-out?

  • An extended check-out after 11am is only possible if there is no arrival to this room, the price is 120 Kč / hour.


Can you rent a bike at the hotel?

  • Yes, we have bicycles for rent at the hotel.
  • Rental of a bicycle 150 Kč / three hours, 10-17 hours for 250 Kč and 1. 500 Kč / week.


Is it possible to store our bikes?

  • Yes, we have a secure storage bin. The service is free of charge for hotel guests.


Are Pets Allowed?

  • Yes, we only honor the rule that there is only one dog on the floor, so only on request and confirmation of reception Dog is allowed to weigh up to 6 kg.
  • The price is 250 Kč / night.

 

Are smoking rooms in the hotel? 

  • The entire hotel is non-smoking.
  • There are reserved seats in front of the hotel and the place at the smoking table to stand on the terrace.


To what time is an open terrace, restaurant, or bar?

  • The terrace is open until 22 o'clock, we are obliged to follow the procedure of Article 5 (6) of Act No. 251/2016 Coll., "The period of night rest is the period from the twenty-second to the sixth hour.
  • The restaurant is open until 22 o'clock, the last food service is possible until 21.30, at 22 o'clock the sink and kitchen equipment must be switched off as well as the reason for observing the nightly people and the considerations of the guests who have rooms over the restaurant and the kitchen.
  • After 22 o'clock, you can use the Lobby Bar, or for larger groups of ringoland rental with a bar and dance floor.


Is it possible to pay by credit card? In case of credit card payment, is there a charge?

  • Yes, a Visa, Master Card and Maestro payment card can be used for payment.
  • No, no credit card payment will be charged.


How many hours can I accommodate?

  • Working days 19: 00, Friday and Saturday until 22:00 at the hotel reception or at the restaurant bar. In case your arrival is later, you have to notify the reception before your closing time, the card will be placed in the vault located in front of the hotel Berg's restaurant entrance and will be sent an SMS (or email) the place and number of the vault where the card will be inserted and the access code. Other check-ins will be done at the reception in the morning.
  • Permanent clients can use fast online check-in, business stays in single rooms 104,105, 204,205 and double rooms 106,107. This is a mobile smartphone application to send you an access code that will allow you to use your smartphone as well as a hotel key during your stay. More at: http://www.hotelberg.cz/en/contacts/on-line-check-in/


 Online booking

Stay packages

  • Romantic spa wellness stay for pair
    Romantic spa wellness stay for pair

    from 3 095 CZK

  • Journey to health outside the weekend at Berg
    Journey to health outside the weekend at Berg

    from 5 399 CZK

News

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    We have obtained the Certificate of Excellence 2017 TripAdvisor

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